West Point Legacy Lives on at Pease & Curren Refinery

Forty-one class rings were donated this year to the West Point Association of Graduates 17th Annual Ring Melt Ceremony that will be held on February 27th beginning at 9:00 a.m. at the Rhode Island refinery, Pease & Curren.

How To Deal With Difficult Customers

Let’s get this out of the way up front: Yes, the customer is always right. That being said, the customer isn’t always patient enough or doesn’t always possess enough knowledge to make a decision right away without a little help. For this reason, you have to be patient and knowledgeable for them so they can… Read More »

For those waiting for GOLD to go up

In the words of our long time Inside Salesperson Stephanie “Gold always takes the stairs up, and the elevator down” and this is certainly the case this week.

A Jeweler’s Story. Why it pays to plan ahead.

We recently had a conversation with a jewelry store owner who has 5 locations and spends his time traveling between the stores. Each store has a manage r and the manager’s main concern is selling wedding rings, gemstones and custom jewelry. One of the stores has a resident goldsmith. All of the stone sizing, removal,… Read More »

A Year in Review – Convenience is really expensive.

Let’s have a conversation about the price of convenience and how expensive it can be over the long term. Many times we encounter refining prospects who like the convenience and the quick turnaround from a cash buyer. Cash buyers are just around the corner from the store or stop by once a month, usually someone… Read More »

What I learned about Christmas and Pawnbrokers

Wish I would’ve seen this a few weeks ago but we are still in the holiday spirit right? Just came across this little tidbit about Pawnbrokers and Christmas and thought you might find it interesting.  

Losing a bucket of gold on West 48th

Lately we have been hearing a lot about thefts in the jewelry industry, but never from an armored truck.  This story is unreal and reinforces the need to make sure your precious metals shipment is insured while in transit.

JSA says off premises attacks spiked in October

  The number of attacks on traveling jewelry salespeople and retailers away from their stores spiked last month, prompting the Jewelers’ Security Alliance to issue a special alert and advisory.  The full story…

Happy Veteran’s Day

We would like to wish a Happy Veteran’s Day to all who have served.  In honor of this day we would like to share a video from the West Point Ring Ceremony held at Pease & Curren last February.